Terms of use
Welcome to the website of Pioneer Surgicals Pvt. Ltd. (“Pioneer Surgicals,” “we,” “us,” or “our”), a partnership company based in Hosiery Complex, Noida, Uttar Pradesh, India. These Terms of Use (“Terms”) govern your access to and use of our website [www.pioneersurgical.co.in] (“Website”), including all content, features, and services provided through it. The Website is designed to provide information about and facilitate the purchase of our surgical and healthcare products, such as knee caps, cervical pillows, elbow supports, gloves, abdominal belts, maternity belts, blood pressure machines, and related items (“Products”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
- Acceptance of Terms
– By accessing or using the Website, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement under Indian law, and agree to comply with these Terms.
– These Terms apply to all users, including visitors, registered users, and customers purchasing Products.
- Permitted Use of the Website
– Purpose: The Website is intended for personal or professional use to learn about, browse, or purchase our Products, or to contact us for support.
– Restrictions You may not:
– Use the Website for any unlawful, fraudulent, or unauthorized purpose.
– Copy, modify, distribute, or reproduce Website content (e.g., text, images, logos) without our prior written consent.
– Attempt to interfere with the Website’s functionality, including through hacking, introducing viruses, or overloading servers.
– Use automated tools (e.g., bots, scrapers) to access or extract data from the Website without permission.
– Engage in any activity that disrupts other users’ access to the Website.
- Account Registration
– Account Creation: Some features, such as placing orders or tracking purchases, may require you to create an account. You agree to provide accurate and complete information during registration.
– Security: You are responsible for maintaining the confidentiality of your account credentials (e.g., username, password) and for all activities conducted under your account. Notify us immediately at [insert email/phone] if you suspect unauthorized use.
– Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.
- Intellectual Property
– Ownership: All content on the Website, including but not limited to text, images, product descriptions, logos, designs, and trademarks, is owned by Pioneer Surgicals Pvt. Ltd. or its licensors and is protected by Indian copyright, trademark, and other intellectual property laws.
– Limited License: We grant you a non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes, subject to these Terms.
– Prohibited Use: You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
- Product Information and Medical Disclaimer
– Accuracy: We strive to ensure that Product information (e.g., descriptions, specifications, prices) is accurate but do not guarantee it is free of errors or omissions. We reserve the right to correct inaccuracies without liability.
– Medical Advice: The Website and Product descriptions are for informational purposes only and do not constitute medical advice, diagnosis, or treatment. Consult a qualified healthcare professional before using our Products, especially for medical conditions.
- User Content
– Submissions: If you submit feedback, reviews, inquiries, or other content through the Website (e.g., via forms or product reviews), you grant us a non-exclusive, royalty-free, worldwide license to use, display, modify, and reproduce such content for business purposes (e.g., improving Products, marketing).
– Responsibility: You are responsible for ensuring your submissions are accurate, lawful, and do not infringe on third-party rights. We may remove or moderate content that violates these Terms.
- Third-Party Links
– The Website may include links to third-party websites (e.g., payment gateways, partners). We are not responsible for the content, accuracy, or practices of these sites. Accessing them is at your own risk, and you should review their terms and policies.
- Termination of Access
– We reserve the right to suspend, restrict, or terminate your access to the Website at our discretion, without notice, for reasons including but not limited to violation of these Terms, suspected fraud, or technical issues.
– You may discontinue using the Website at any time.
- Limitation of Liability
– As-Is Basis: The Website is provided “as is” without warranties of any kind, express or implied, including as to its availability, accuracy, or fitness for a particular purpose.
– Liability Cap: To the fullest extent permitted by law, Pioneer Surgicals Pvt. Ltd., its partners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages (e.g., loss of data, profits, or opportunities) arising from your use of the Website.
– Maximum Liability: Our total liability for any claim related to these Terms shall not exceed INR 1,000 or the amount you paid us in the preceding 6 months, whichever is lower.
- Indemnity
– You agree to indemnify and hold harmless Pioneer Surgicals Pvt. Ltd., its partners, employees, and affiliates from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, misuse of the Website, or infringement of third-party rights.
- Governing Law and Dispute Resolution
– Governing Law: These Terms are governed by the laws of India, without regard to conflict of law principles.
– Jurisdiction: Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.
– Arbitration Option: At our discretion, disputes may be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with proceedings conducted in Noida and in English.
- Changes to These Terms
– We may update these Terms at any time to reflect changes in our practices or legal requirements. Revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes acceptance of the updated Terms.
- Contact Us
– For questions, concerns, or feedback about these Terms or the Website, please contact us at:
– Email: [connect@pioneersurgical.biz]
– Phone: [+919810017279]
– Address: Pioneer Surgicals Pvt. Ltd., D-127Hosiery Complex, Noida, Uttar Pradesh, India